If you're not happy, we're not happy. Let's make it right.

We hope you love your CLARISMA products but we understand if you decide we're not for you.

We offer a 30-day guarantee on all of our products. If you don't love a CLARISMA product please reach out to us at and we’ll help you with your concerns.

We issue exchanges or full refunds for products returned within 30 days. Shipping charges are non-refundable.

Returns FAQ

How do I start a return or exchange?

Please contact us at to start a return or exchange

How long does it take to process a return?

Returns are processed within 2 business days of receiving. We begin the refund instantly on our end, but depending your bank's policy, please allow up to 5 business days for the refund to reflect on your account.


How do I return product if I purchased it from a retailer?  

If you purchased CLARISMA from a retailer, that is where you should return the product.

I live in Los Angeles, am I able to return and exchange my products in person? 

No. At this time we do not have a space open to the public to purchase or return products.

Did you know it takes 21+ days for your skin to see the real benefits of new skincare?  
Don't love it at first? Give it some time.