If you're not happy, we're not happy. Let's make it right.
We hope you love your CLARISMA products but we understand if you decide we're not for you.
We offer a 30-day guarantee on all of our products. If you don't love a CLARISMA product please reach out to us at firstname.lastname@example.org and we’ll help you with your concerns.
We issue exchanges or full refunds for products returned within 30 days. Shipping charges are non-refundable.
How do I start a return or exchange?
How long does it take to process a return?
Returns are processed within 2 business days of receiving. We begin the refund instantly on our end, but depending your bank's policy, please allow up to 5 business days for the refund to reflect on your account.
How do I return product if I purchased it from a retailer?
If you purchased CLARISMA from a retailer, that is where you should return the product.
I live in Los Angeles, am I able to return and exchange my products in person?
No. At this time we do not have a space open to the public to purchase or return products.