We're here to help! If you don't see your question and answer here please contact us.
YOU HAVE QUESTIONS.
WE HAVE ANSWERS.
PRODUCT & STOCK
Are your products clean?
Yes. Our products are non-toxic and do not contain harmful chemicals. We are free of parabens, sulfates, petroleum, synthetic colors and fragrance, triclosan, phthalates, mineral oil, NPE (nonylphenol ethoxylate), BHA (butylated hydroxyanisole), BHT (butylated hydroxytoluene) plus 250+ more no-no ingredients.
We follow the strictest guidelines for clean in the beauty industry per EWG (Environmental Working Group), Made Safe and Credo.
Are your products vegan and cruelty-free?
Yes. Our products are free of gluten and are made cruelty-free. We are PETA / Cruelty Free certified.
What are enzymes?
Here at CLARISMA we say enzymes are magic. In reality, enzymes are fruit acids derived from tropical and citrus fruits. Our enzymes come from pineapple, papaya and caviar lime. Enzymes work to "eat" dead skin cells gently and safely. This helps unclog pores, even the complexion, give a smooth appearance, balance oil production, bring skin to its natural moisture levels and more. They truly are magic, and work on skin conditions like blemishes, under the skin bumps, hyperpigmentation, rough texture, large pores, dull skin, dry skin, oily skin, fine lines and lack of radiance.
They really do work for ALL skin!
Are your products clinically proven?
Yes. We will be posting our clinically proven claims soon!
How do I know what products to choose?
CLARISMA products were formulated to work on all skin types, colors, concerns and ages. Our enzyme complex was developed to unclog pores (the root of all skin evil), smooth texture, reduce fine lines and wrinkles, even color and texture and balance oil and hydration. Take our SKIN QUIZ to find your product matches.
Why does your face wash and night mask contain sparkle?
That sparkle is mica and it's used to remind you to rinse your face well of these products. Many people don't realize that you should actually rinse your face up to 10 times to make sure all of the product is removed. Our sparkle helps to remind you to keep going until you no longer see it; then you know your skin is clean.
Our Mica is 100%mined in Georgia USA under responsible and fair working conditions. Our suppliers even won the Georgia Mining Safety Award in 2016, making it the only ethically sourced mica in the market today.
Do your products actually work for all skin?
Yes, they do! How is this possible? ENZYMES! Enzymes work to gently exfoliate the skin to unclog pores - this alone will help to banish blemishes, blackheads, and under the skin bumps, and it allows the skin's natural oils to flow, regulating the oiliness or dryness your skin experiences. Because enzymes "eat" dead skin, you will have smoother, more toned and even skin with a healthy radiant glow.
Where can I buy CLARISMA?
Aside from our website, you can purchase CLARISMA products at select CVS in the USA. Please call your local store to see if they carry it. We are not currently for sale at any international locations.
Where are your products made?
Our products are proudly made in the USA.
When will I get my product?
Orders are shipped out within 1-2 days of order receipt, excluding weekends and holidays. We ship with USPS and will provide a tracking number via email when your order ships. We are not responsible for delays due to weather, etc.
Can I cancel my order?
Can I return my products?
Do you offer free shipping?
Yes. We offer free shipping in the USA on orders $35 +
What does "for ALL" mean in your marketing?
We believe every human has the right to healthy, clear skin. We know firsthand how acne and other skin issues affect self esteem and confidence. While clear skin can't make life perfect, it sure makes us feel good.
We worked for years to perfect our formulations combining select fruit enzymes with supporting natural ingredients that help the enzymes to remain active and effective on the skin. In creating these multi tasking products we are truly able to make ALL skin, regardless of gender, age, ethnicity or skin condition healthy, clear, smooth and radiant.
What is your philosophy on sustainability?
We believe in protecting our precious earth and doing our part. Currently our boxes, tubes and clear bottles are recyclable. In the near future we will be replacing our pumps so that they too, are fully recyclable. We will continue looking at ways we can reduce our carbon footprint even further.
CHECK OUR OR BLOG FOR SKIN TIPS & TRICKS